grany Legal Notice
We at grany operate an online entertainment platform available only where local law permits. This legal notice sets out the terms under which we provide access to football betting, live-dealer tables, slot games, esports markets, and related services on our platform.
Our services are subject to the laws of the jurisdictions in which they are offered. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of grany comply with the laws of their own jurisdiction.
Service availability and jurisdiction
We at grany make our platform available only in jurisdictions where applicable law permits online entertainment services. We do not represent that our services are legal in any specific country or region. Access to grany may be restricted or prohibited in your location. It is your responsibility to determine whether accessing grany is lawful where you are located.
Our platform operates from servers located outside Indonesia. By accessing grany, you acknowledge that your data may be processed and stored internationally, subject to our privacy policy and applicable data-protection laws.
Account eligibility on grany
To open an account with grany, you must be of legal age in your jurisdiction and not prohibited by local law from accessing online entertainment services. We verify your identity through Know Your Customer (KYC) procedures before you can deposit or play.
User responsibility and local law
Users are solely responsible for ensuring that their access to and use of grany complies with the laws of their own jurisdiction. We do not provide legal advice. If you are uncertain about the legality of accessing grany in your location, we recommend consulting a legal professional before proceeding.
We reserve the right to restrict or terminate access to grany if we determine that a user is accessing our platform from a jurisdiction where such access is prohibited. This determination may be made at any time, and we are not liable for any losses resulting from such restriction or termination.
Payment methods and financial responsibility
We at grany accept deposits through multiple payment channels: e-wallets including DANA, e-wallet, mobile banking, local payment, and online payment; e-wallet; and bank transfers via mobile banking, local payment, online payment, and e-wallet. All transactions are processed securely and logged for compliance purposes. You are responsible for ensuring that your payment method is lawfully obtained and that your use of it complies with your financial institution's terms.
We do not accept liability for disputes between you and your payment provider. Any chargebacks or payment reversals may result in account suspension pending investigation.
We operate grany with strict adherence to applicable regulations and transparent disclosure of our terms.
Data protection and privacy
Our handling of your personal data is governed by our privacy policy. When you open an account on grany, we collect your name, date of birth, email, phone number, residential address, and a copy of your government-issued identity document. This information is used for KYC verification, fraud prevention, and regulatory compliance.
We encrypt all sensitive data and restrict access to authorized personnel only. Your data may be transferred internationally as part of our platform operations. For full details, please review our privacy policy
Contact for legal and compliance inquiries
If you have questions about our legal status, jurisdiction restrictions, or compliance practices, contact our legal team through the support portal on grany. We respond to legal inquiries within ten business days. For urgent compliance matters, you may escalate your request through our support channels in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
We reserve the right to update this legal notice at any time. Material changes will be communicated to users via email or in-app notification. Continued use of grany after an update constitutes acceptance of the revised notice.
Key legal principles on grany
- Our services are available only where local law permits.
- Users are responsible for verifying compliance with their own jurisdiction's laws.
- We do not offer our services in jurisdictions where online wagering is prohibited.
- Account eligibility is determined by applicable law in your location.
- All transactions are logged and subject to regulatory review.
- We reserve the right to restrict or terminate access at any time.
- Data protection is governed by our privacy policy and applicable regulations.
Last updated: January 2025. This legal notice is effective as of the date above and applies to all users of grany.